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This Privacy Policy applies to all users of the 999bet app website and mobile application. By accessing 999bet app or creating an account, you are considered to have accepted this Privacy Policy.

This policy was written in plain English with Bangladesh users in mind. We believe every user has the right to know exactly what is being done with their data.

• This policy applies to all 999bet app services.
• Please read this before registering, logging in, or making any transaction.
• When the policy changes, the last updated date on this page will be revised accordingly.
• If you have any questions, please reach out to our support team.

999bet app only collects information that is necessary to provide our services. We do not want or retain any data beyond that. Below is a detailed breakdown of the types of information we collect.

• Full financial details are never stored — only the last few digits are retained.
• KYC documents are used solely for the verification process and are stored securely.
• Financial information is never shared with any third party.

999bet app collects user information in a few different ways. Each method is transparent and conducted with the user's knowledge.

• Direct Registration: Information provided directly by the user during account registration.
• KYC Verification Process: Via document upload for identity verification.
• Payment Transactions: Collected automatically during deposits and withdrawals.
• Cookies & Tracking: Collected automatically while you use the website.
• Support Contact: When communicating via live chat or email.
• Third-Party Verification: Age and identity verification through our KYC service provider.

999bet app uses your information only for specific, legitimate purposes. No data is used unnecessarily or without authorization.

• To create and manage your account.
• To verify your identity and age (KYC).
• To process deposits and withdrawals.
• To provide betting services, casino, and other gaming services.
• To prevent fraud and money laundering.
• To provide customer support and technical assistance.
• To send promotional offers and bonuses (subject to your consent).
• To meet legal obligations.
• To improve platform security and performance.

999bet app does not share user information with third parties as a matter of policy. However, in limited circumstances, sharing may be required to comply with legal obligations or to deliver certain services.

• Payment Gateway: To verify transactions with bKash, Nagad, and Rocket — only the minimum necessary information.
• KYC Service Provider: With our registered verification partner during the identity check process.
• Law Enforcement Agencies: Upon a court order or lawful government request.
• Technology Service Providers: For server, security, or analytics services — bound by NDA.
• No Commercial Sharing: Never sold to advertisers, marketers, or data brokers.

999bet app uses industry-standard security technology to keep your data safe. Our security team monitors the system around the clock, 24 hours a day.

• SSL/TLS Encryption: All data transfers occur through encrypted channels.
• Two-Factor Authentication (2FA): An extra layer of security for login and withdrawals.
• Firewall & DDoS Protection: Servers are protected against cyber attacks.
• Regular Security Audits: Audited by external experts.
• Data Minimization: Only the minimum necessary data is collected and stored.
• Access Controls: Only authorized staff can access user data.
• Auto Logout: Inactive sessions are automatically ended after a set period of time.

999bet app uses cookies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience.

• Essential Cookies: For login sessions and security — these cannot be disabled.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To understand site traffic and usage patterns.
• Third-Party Cookies: Cookies related to payment gateways — limited use only.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may prevent 999bet app from functioning properly.

If you have an account with 999bet app, you have the following rights over your personal information. To exercise any of these rights, please contact our support team.

• Right to Access Your Data: The right to know what information we hold about you.
• Right to Correction: The right to request correction of inaccurate information.
• Right to Deletion: Request to delete data beyond legal retention requirements.
• Right to Restrict Processing: Request to stop processing your data for specific purposes.
• Data Portability: The right to request a copy of your data.
• Marketing Opt-Out: Right to opt out of promotional communications.

Certain third-party services are integrated into the 999bet app platform, such as payment gateways and KYC verification providers. Each of these has its own privacy policy.

• Payment gateways (bKash, Nagad, Rocket) operate under their own security policies.
• Our KYC verification partner complies with GDPR and international data protection standards.
• 999bet app is not responsible for how third parties manage their own data.
• Information shared with third parties is kept to the absolute minimum.
• All partners have signed a Non-Disclosure Agreement (NDA).

No one under the age of 18 is permitted to open an account on 999bet app. Age is verified during registration and reconfirmed through the KYC process.

• Age verification may be requested on any suspected account at any time.
• All data associated with an underage account is securely deleted.
• Parents or guardians who have concerns may report them to our support team.

999bet app reserves the right to update this Privacy Policy at any time. Any changes will be published on this page, and the "Last Updated" date will be revised accordingly.

• You may be notified via app notification or email when significant changes are made.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• We recommend visiting this page regularly.

If you have any questions or concerns about this Privacy Policy, please contact the 999bet app support team. We aim to respond within 48 hours.